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Bric Housing’s Board of Directors and employees are committed to providing tenants and other stakeholders with the highest quality service, which includes maintaining strict confidentiality in relation to tenant records, application records, and any other documents of a personal nature.

We have developed our Privacy Policy in line with the 13 National Privacy Principles established under the Privacy Law. We place a high priority on ensuring that the policies and procedures used by Bric are in accordance with these Privacy Principles.
The personal information we collect and hold about you may include your name, date of birth, current address, contact numbers, email address, income details, occupation, household component and ethnic or racial origin.

We use this information to perform the functions necessary to assist you in your access, eligibility and provision of social and affordable housing, and support services, including services provided by our community programs, and as may be required by our funding bodies, including Queensland Department of Housing and Public Works. It is government policy that certain client information is provided to enable the client to apply for a rental rebate and Commonwealth Rent Assistance under the community housing rent policy. If the required personal information is not provided, we may not be able to assist you.

At times, it may be necessary to disclose your personal information to external organisations including our service provider partners; however, information may only be passed between external organisations when: you have signed an authority allowing us to do so; where there is a lawful reason to do so; or where an exemption is granted.

We take reasonable steps to ensure personal information we collect about you is complete, up-to-date, stored in a secure environment and is not available without authority.

You have the right to access and request correction of any information concerning you in accordance with the relevant legislation. Access to this information is in accordance with Bric’s policies and procedures.